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  • Fiona Murchison
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    Towards the end of 2019 we had a number of roles that we needed to fill, each quite different and needing unique skills. Harry from Understanding Recruitment took the time to talk through each of these roles, so that he understood how they fit without our overall team and what type of individuals we were looking for.

    I believe that it is due to this extra care and time that all three of these positions were filled with candidates from Understanding Recruitment. This is despite working with a number of different agencies and having over 50+ applications for each role.

    Additionally, they have been great in offering ongoing support - especially during these uncertain times as we review our team structure and switch towards online interviews and HR processes.

    Fiona Murchison

    Salesforce Consultant , Homeless Link
  • Dan Pearce
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    ​Tom has helped me find my second senior role, and I couldn't recommend him enough. Tom has always shown he listens and understands what I want, he is great at giving the extra encouragement and push I needed. I really appreciated the extra dedication Tom put towards my new role, and always responding to my queries outside of working hours. An absolute pleasure to work with Tom.

    Dan Pearce

    Senior Engagement System Officer , Water Aid
  • Graham Crosbie
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    ​Just want to express my appreciation for the excellent service I received from Harry in helping me secure my new role at Samaritan’s Purse. Throughout the rather lengthy interview process I found Harry very easy to work with and appreciated how he kept me informed as to what was going on in the process.

    Graham Crosbie

    IT Manager , Samaritan's Purse
  • Ellen Waters
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    ​Dan contacted us to offer his support in filling our vacancy for a new role in Doctors of the World: Digital Fundraising Manager. We had been unsuccessful in filling the role through our own channels and needed agency support to reach the best candidates. Dan took the time to talk through our requirements and fully understand the organisation and sort of person we would need for the role. We were under quite a constraint to fill the post and Dan was able to quickly identify some strong candidates for shortlisting. The profiles of the candidates sent were in line with our expectations.

    Dan was quick to respond to any questions we had and to make arrangements for interview, communicating well with candidates and ourselves to make it proceed smoothly. It was a great experience and I wouldn’t hesitate to reach out to Dan if we are recruiting in the future.

    Ellen Waters

    Director of Development , Doctors of the World
  • Non Kinchin-Smith
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    ​Dan found a Digital Information and Support Manager for Lymphoma Action. He had seen that I was advertising the position and, having secured a similar helpline role for the MS Society, he knew that Understanding Recruitment could add value to this process. Dan took the time to get to know our organisation and understand the role, and he had frequent communication with myself and the senior recruiting manager. We were happy that UR were to be the sole agency working on this role for us.

    Throughout the recruitment process Dan acted as an excellent conduit of information between ourselves and the candidates he put forward, providing two-way feedback following the interviews. When we offered the position to the successful candidate, I felt that we already knew a great deal about her from Dan’s dealings with her prior to the interview. Dan was also willing to do some additional work for me with regards to references, following the appointment. Our new Information and Support Manager has settled into the role really well and will prove to be a great asset to the charity.

    Non Kinchin-Smith

    HR Officer , Lymphoma Action
  • Kathy Harding
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    ​Tom and Understanding Recruitment as a whole are a pleasure to deal with. They send an excellent quality of candidates and far exceed our expectations time and time again. We would have no hesitation in recommending Understanding Recruitment to anyone within the industry looking for a high calibre of candidate.

    Kathy Harding

    Global Head of HR , Travelex
  • Amy Fox
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    ​Understanding Recruitment has helped me to secure employment with Enfield Council. I found their commitment to honesty and open communication refreshing, they made the effort to really get to know me in order to find a suitable role and throughout the entire process would regularly keep me updated in regards to the progress of my application while also offering honest and valuable advice in regards to career progression. I’ve now secured a role which I’m delighted with and couldn’t recommend Understanding Recruitment highly enough.

    Amy Fox

    Business Analyst , Enfield Council
  • Melissa Keating
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    The team at Understanding Recruitment took a highly professional approach in helping Enfield Council to fill a number of ICT roles. As a specialist technology and software recruitment company, their extensive knowledge of the market helped to refine our requirements and they formed effective working relationships with the service leads to deliver fully briefed and qualified candidates for interviews. By providing a high level quality service of candidate management, Understanding Recruitment were able to represent Enfield Council, promoting our values and key behaviours. Consistently responsive in their approach, Tom and his team successfully delivered a large number of quality appointments and would certainly recommend their services to others.

    Melissa Keating

    Business Partner Resourcing , Enfield Council
  • Suganya Navaneethan
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    ​Understanding Recruitment was very professional and had a great experience in my job search. I very much appreciate Harry Sansom the way he handled everything was polite, understanding and helpful for me throughout the journey from scheduling my first interview to joining the company. I wish Harry and Understanding Recruitment very good luck. Thanks a lot.

    Suganya Navaneethan

    Test Analyst , Enfield Council
  • Patrick Enenmoh
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    ​UR is quite unique in how they’ve stepped in to address challenging recruitment situations we faced within Enfield Council during a pivotal technology transformation, the biggest in our history. They worked closely with myself and the rest of the Enfield leadership team meeting at first to address the key requirements of the project, reviewing the job descriptions, agreeing timescales and priorities of the roles along with joint commitments that would enable the recruitment process to track on time. Throughout the process not only have they sourced high quality CVs matching our requirements, they have handled the entire recruitment and selection process swiftly and efficiently meaning that we’ve been able to reduce the time and hassle that recruitment used to take. This has provided huge peace of mind to myself and the rest of the Enfield Council leadership team on a critical project and subsequently a number of quality candidates have joined and we’re really pleased with their contribution.

    Patrick Enenmoh

    ICT Manager , Enfield Council
  • Farooq Shah
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    Tom from Understanding Recruitment has been a valuable recruitment partner of Enfield Council's DDaT team. He has an excellent people-centric approach that goes beyond just matching skills and experience to a job spec. Tom has an excellent understanding of the market and the technical sector.

    Before the recruitment campaign, Tom worked with us to produce a plan that fully catered for Enfield’s needs. Tom ensured that he put the best match candidates for the job and only forwarded those who were likely to be a good fit.

    Some of the skills we needed to recruit were hard to come by but Tom kept on proactively hunting for suitable candidates. Tom fully supported us and kept us informed throughout the whole process. Working with Tom and the team has been an absolute pleasure.

    Farooq Shah

    Head of Information Management & Technology , Enfield Council
  • Danielle Shaw
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    The CRM & Insight team at Save the Children has been working with Tom Rankin at Understanding Recruitment for years to help with the recruitment into the very specialist roles of Data Planners, Data Quality Officer, Digital Analysts, Marketing Analysts and Database Specialists.

    Tom is always very proactive in his approach.  He will speak personally with the recruiting managers to ensure he fully understands the role and most importantly the skills required for a candidate to be successful.  Tom has also made it a priority to understand Save the Children as a whole and he is able to sell what a great place the organisation is to prospective candidates, giving them added incentives to want to work with us.

    In short, I would describe Toms strengths as really getting to know both the recruiting organisation and potential candidates so he can make the perfect introduction.

    Danielle Shaw

    Data Import & Integrity Manager , Save the Children UK
  • Laura Preece
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    I was so impressed with Harry's approach to the recruitment process for my current role. From beginning to end he went out of his way to make sure I had a clear understanding of the role and the charity and kept me regularly updated throughout the process. He was great at communicating, from the easier conversations around what the role and interview process entailed, to the trickier ones where there were areas I could improve on. I really appreciated his guidance and expertise throughout, and have no doubt that he will go far as a Data/Digital recruiter. Thanks again for all your support Harry!

    Laura Preece

    Head of Digital , Care4Calais